Photobooth Knees-up
Last Updated: 09/03/2025
Welcome to Photobooth Knees-up! These photo booth hire terms outline our booking policies, cancellation procedures, and event guidelines. Please read them carefully before making a reservation.
1. Photo Booth Hire Terms – Booking & Payment Policies
1.1. A non-refundable deposit of $200 is required to confirm your booking.
1.2. The remaining balance must be paid 14 days before the event date.
1.3. If full payment is not received by the due date, we reserve the right to cancel the booking without a refund of the deposit.
1.4. Bookings are confirmed only when the deposit has been received, and you receive a written confirmation from us.
2. Cancellation & Refund Policy – Understanding Our Photo Booth Hire Terms
2.1. Cancellations made 30 days before the event will be eligible for a partial refund (excluding the non-refundable deposit).
2.2. Cancellations made less than 30 days before the event are non-refundable.
2.3. If we are unable to provide the service due to unforeseen circumstances (e.g., equipment failure, extreme weather, or staff illness), we will offer a full refund or reschedule the booking at no additional cost.
2.4. If the client requests a date change, we will attempt to accommodate the new date, subject to availability.
🔹 For official refund policies, visit Australian Consumer Law.
3. Service Terms & Event Requirements for Photo Booth Hire
3.1. The photo booth requires a minimum space of 10ft × 10ft with access to a standard power outlet within 6 meters.
3.2. The client is responsible for providing a suitable location (indoor or outdoor with cover) to ensure safe operation of the photo booth.
3.3. If the event venue has restrictions on space, noise, or power usage, it is the client’s responsibility to inform us before the event.
3.4. We reserve the right to refuse service if the event environment is deemed unsafe for our staff or equipment (e.g., extreme weather, violent behavior, hazardous setup conditions).
3.5. Any delays caused by the venue, client, or guests will not result in an extension of service time unless an additional fee is agreed upon.
4. Parking & Travel Charges
4.1. If the event is in the Melbourne CBD, the client must cover any car parking costs incurred by our staff and equipment transport.
4.2. We will attempt to find free or low-cost parking, but if only paid parking is available, the client will be invoiced for the actual parking fee.
4.3. If the venue requires loading dock access or permits, the client must arrange these in advance and notify us at least 7 days before the event.
4.4. Any delays due to parking issues will be the client’s responsibility and will not extend the photo booth operating time.
4.5. Travel Fees:
- Up to 35 km from Hopper crossing → Free
- 35km – 60km → Flat fee of $50
- Beyond 60km → $2.00 per km (round trip included)
5. Equipment & Damages
5.1. The client is responsible for ensuring guests handle the photo booth and props with care.
5.2. Any intentional damage, misuse, or theft of our equipment or props will result in a repair or replacement fee billed to the client.
5.3. If equipment failure occurs during the event, we will attempt immediate repairs. If the booth is non-operational for a significant period, we will offer a partial refund or additional time (if possible).
5.4. We will not be held responsible for technical difficulties beyond our control (e.g., power outages, internet failures affecting digital sharing).
6. Photo Usage & Privacy
6.1. All photos taken during the event may be used for promotional purposes (e.g., social media, website, marketing materials) unless the client requests otherwise in writing before the event.
6.2. Guests using the photo booth agree to allow their images to be saved and shared within the event gallery.
6.3. If the client or guests wish to opt out of photo usage, they must notify us before or during the event.
6.4. Digital copies of the photos may be stored for 60 days before being deleted unless requested otherwise.
7. Liability & Indemnification – Our Photo Booth Hire Terms
7.1. Photobooth Knees-up is not responsible for any injuries, accidents, or property damage related to the use of the photo booth.
7.2. The client agrees to indemnify and hold us harmless against any claims, damages, or expenses resulting from the use or misuse of our services during the event.
7.3. We are not liable for delays or cancellations caused by force majeure events (e.g., natural disasters, pandemics, strikes, or government restrictions).
8. Event Conduct & Guest Behavior
8.1. We expect guests to use the booth in a respectful manner.
8.2. If guests display disruptive, violent, or inappropriate behavior, we reserve the right to shut down the booth early without issuing a refund.
8.3. We do not permit the use of illegal substances, excessive intoxication, or inappropriate content in our photo booths.
9. Digital Sharing & Social Media
9.1. If social media sharing is included in the package, guests can upload photos directly from the booth (subject to internet availability).
9.2. We are not responsible for any issues with third-party sharing platforms (e.g., Facebook, Instagram, email servers).
9.3. Clients agree that we may tag or mention them in social media posts unless requested otherwise.
10. Governing Law
10.1. These Terms & Conditions are governed by the laws of Victoria, Australia.
10.2. Any disputes arising from these terms must be resolved through negotiation first, followed by mediation or legal proceedings if necessary.
11. Agreement
By booking our services, the client acknowledges and agrees to these Terms & Conditions.
If you have any questions, please contact us at:
📧info.photoboothkneesup@gmail.com
📞 0420543205